Google Has Picked an Answer for You—Too Bad It’s Often Wrong
“University of North Carolina professor Zeynep Tufekci, who studies technology’s effect on society, said Google shouldn’t put its trusted seal of approval on answers it isn’t certain are accurate. ‘For them to wield their algorithm like this is very worrisome,’ she said. ‘This is how people learn about the world.'”
Going beyond search, the internet giant is presenting itself as an oracle by promoting a single result over all others as a definitive answer. Many of these “featured snippets” are contentious, improbable or laughably incorrect.
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